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Upgrading your Eclipse Multi-User System

The following instructions are applicable to any existing Eclipse user who is looking to upgrade any existing Eclipse multi-user installation.

System Requirements

With all Eclipse updates, there are often changes to the system requirements for the new software. Your server should be configured as follows:

  1. At least 1GB of RAM available to Eclipse
  2. 1GB of free hard disk space on the installation drive where Eclipse will be installed
  3. At least a P4 or similar processor in the server (the faster, the better)
  4. Windows 2000, 2003 or 2008 Server - Multi-user server installs will NOT work on Desktop OS
  5. 32 or 64 Bit operating systems are fine
  6. Firewall on the server must allow port 19813 to be open to local clients
  7. Remove IIS from the server if running Eclipse NET - IMPORTANT

Before you install this update IT IS IMPORTANT that you backup your current Eclipse installation.

BACKUP!!!!!!!

Remember... If something goes wrong, and you didn't backup, you are on your own. There is nothing anyone can do to help you if you don't have a backup.

To backup your existing Eclipse installation, follow these steps below:

  1. Find the directory on your server where Eclipse was installed
  2. Shut down 4D Server/Eclipse on the server so that it is not running
  3. Copy the ENTIRE contents of that directory and any subfolders in it, to another location on your computer, ideally on a differnet hard disk drive

You should now be ready to do your upgrade. Although you can use the built in 4D Backup system that comes with Eclipse & 4D Server, it is easier to do a manual backup as described above for any installation of any Eclipse update.

Upgrading from v4 to later version

If you have previously had Eclipse installed on your server, and your original version was earlier than version 5.0, then you will find the licensing & registration process has changed. Version 5 licensing requires that your server be connected to the Internet and validates its license against our servers. When you first install a version 5 system (either fresh install or upgrade) it will register your system for a 15 day trial. This can be easily converted to a registered system by ensuring that you enter your customer details and that they match to the records we have for the purchase. This is particularly true of the email address. If you enter details that are different to the details that we have on file for the purchase, it won't register. Contact us to get your registration details if you are unsure of them.

Also Eclipse version 5 requires updated Eclipse Client installations. This only needs to be done once and only if you are upgrading from version 4 to version 5 or later of Eclipse. This is to keep compatibility with Windows 7 and Windows Server 2008 operating systems. Your installation system includes the latest Eclipse Network Client installer that is installed on the server after you run the installer. It is in a folder entitled 'Eclipse Network Client Installer'. Copy the file in that folder to each workstation and run it there to upgrade the client installation. New client installations will work fine with Eclipse version 5 and later versions, and are also backwards compatible with earlier versions of Eclipse as well. However versions of the Eclipse Client software prior to v5, will NOT work on version 5 Eclipse systems.

Performing a brand new Installation

The installer link provided to you is both an updater and a full install of Eclipse Multi-User. If you are looking to install this system on a new computer, you should review and follow the complete installation instructions for this which can be downloaded HERE. NOTE: Eclipse is designed to be installed WITH the installation manual as a step by step guide. Ignoring the installation manual is NOT a good idea!

You will need your serial numbers and custom code to do this. Previous serial numbers and custom codes for Eclipse are compatible with Eclipse. If you cannot find these numbers, contact TECH SOLUTIONS or your local reseller for assistance.

If you are performing a brand new installation of Eclipse, and have followed the instructions in the installation manual, that's it. You are all set, and can ignore the rest of these instructions.

Updating your Eclipse system

The following instructions are specific to any customer who is UPGRADING their existing Eclipse system that is running on the SAME server box as the previous version.

You should have been sent a link to download the appropriate version of Eclipse for your site. This will give you a complete installer for a FULL new Eclipse system. It includes new software, a blank database and new web pages. If you have edited any web pages for your site from the wwwroot folder in Eclipse, you will need to re-apply any changes you have made to the new pages that are supplied with the new version of Eclipse. Simply copying your pages back into the directory after the installation has been done will not work, and will cause errors if the wrong versions of the pages are on the system for the release version of the software.

The installer provided is an Installshield installer, and will take care of everything for your installation. However it will reset your system to a new system with a blank data file. There is one additional step required, unless you are running Eclipse 4.5 MC30 or later revision, for you to copy your datafiles back to your Eclipse installation directory after doing the update in order to return your system to normal operation.

To install the update do the following:

  1. Login to your server as Administrator to perform the installation
  2. Download the installer program from the link provided to you by Tech Solutions to your server
  3. Shut down 4D Server/Eclipse and perform the backup as stated above
  4. Run the installer program on your server
  5. Note any changes to License Agreement, or any release notes displayed during the installer's operation
  6. Choose the installation directory as prompted to be the same as your previous installation
  7. Then complete the installer, letting it run normally
  8. At the end of the installer's execution, it will prompt you to reboot your server. Finish the installer and then reboot the server
  9. When the server restarts, follow these instructions
  • Locate the file ECLIPSEPRO.4DD and ECLIPSEPRO.4DR from your backup of your previous Eclipse installation
  • Copy these files to the new Eclipse installation directory, overwriting the files with the same name in that directory
  • This will restore your datafiles to the new software
  • NOTE: You will not need to do this if you are upgrading from Eclipse 4.5 MC30 version or later

    If you had any shortcuts on the Desktop for starting Eclipse in the past, you will probably notice that they have either changed, or new Shortcuts for starting Eclipse through a Drag & Drop mechanism on the desktop have been supplied. Remove the old shortcuts if this is the case.

    Start Eclipse. With Eclipse, the easiest way to start it is to drag the Eclipse icon on the desktop onto the 4D Server icon and let go. This will start 4D Server, but force it to run with Eclipse as its application.

    If you are prompted for serial numbers, then you are installing the update onto a new server that hasn't had Eclipse/4D Server installed onto it before. You will need to locate your original serial numbers to do this, or contact TECH SOLUTIONS for assistance.

    If you receive the message 'The system hasn't been correctly setup' when you start your software, you have not correctly copied over your data files from your backup and Eclipse is trying to startup with blank data files. You need to Quit 4D Server at this time, and copy the files ECLIPSEPRO.4DD and ECLIPSEPRO.4DR over from your backup first, before starting Eclipse/4D Server.

Special considerations for Eclipse NET users

All installers of Eclipse, whether you are running them for the first time or as an update, include the 'generic' set of HTML pages, Javascript files, CSS, and images that comes with a standard Eclipse system. If you have customized any of these pages, or have systems that connect to Eclipse NET and expect the Eclipse NET system to be static, there is a very high chance that installing an update to Eclipse will revert all web pages back to their generic format. Therefore it is important that you backup your existing WWWROOT folder in your Eclipse installation directory with any changes you have made, or these will be overwritten by the installer. You will have to re-apply any changes you have done to the new Eclipse WWWROOT folder content, so it pays to have a copy of the old one so you can check the difference between files and identify what has changed to accomodate with your own pages.

4D Server Database Properties

Each update of Eclipse will reset all 4D Server Database Properties back to their original settings when Eclipse was originally installed. You can reset these back to any custom settings you may have elected to change after the installation has been run.

Updating your 4D Clients

If you are upgrading a system running Eclipse 4.5 to a later version, you will NOT need to update your 4D Clients on the workstations that connect to the server. However, if you are upgrading an Eclipse system that is earlier than the 4.5 version, you will need to update all 4D Client software on the workstations on your network.

For Eclipse 4.5, all 4D Clients installed on workstations on your network will need to be updated to the 4D Client 6.8.5 version. Old versions of 4D Client will not be able to login to the new 4D Server 6.8.5 software, and any attempt to do so will give an error stating that the version of 4D Client and 4D Server are incompatible.

Make sure you are logged in with Administrator level privellages on any workstation that you install 4D Client on. You will need certain write privellages to do this, and should be logged on with high level, Administrator rights to do the installation.

To install the correct 4D Client software on the workstations, you will find a new 4D Client installer in the Eclipse installation directory that is created in the location where you installed Eclipse on your server. Copy the 4D Client installer files to a shared volume on your network, or burn to a CD so that you can take this to all workstations and update them.

To update a workstation 4D Client software, first uninstall the previous 4D Client software on the workstation. You will find this in the Start -> Settings -> Control Panels -> Add/Remove Software option in Windows. Locate the Eclipse 4D Client entry and remove it.

Once this is done, then run the new 4D Client installer on each workstation. This will update the workstation to the 6.8.5 4D Client version.

4D Client/Eclipse can now be started normally on any workstation.


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