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If you have purchased add-ons for Eclipse, they require serial numbers and/or custom codes to be entered to unlock the functionality you want. Serial numbers are entered directly into your 4D Server system

Expansion Serial Numbers

If you were told in the instructions with your add-on, to enter an expansion number, you would have been given specific 4D Expansion Serial Number(s) to enter. If you didn't get these, then there is no need to enter any expansion serial numbers. Proceed to the next section (Custom Codes).

To enter Expansion Serial Number(s), you do this on a multi-user Eclipse system only. This is done on the 4D Server software, running on your server. You will need to be able to go to the server to enter these values. Login to your server, and you will see the following screen for 4D Server. Then click on the File menu.

Select 'Update Licenses' and the following (or similar) screen will be displayed:

Click on the 'Add' button next to 'Add Expansion Serial Number'. This will bring up the following window:

Enter the Expansion Serial Number that you have been provided here. Then click OK. To check if you entered this correctly, after returning to the Update License screen, click on the + sign next to the Serial No showing for your system. An entry with the Expansion Serial Number that you entered should now being showing. Click on the + sign next to it, and you'll see what capability has been added to your server. If you don't see this, then the serial number entered was incorrect or invalid. Repeat the serial number entry steps again until it shows up.

When you have successfully updated the expansion serial number of your server, you will need to restart the 4D Server software for it to take affect.

Custom Codes

Custom codes define specific functionality that your Eclipse system will have. All Eclipse software includes the complete suite of functionality required, but is limited depending upon the custom codes that you have installed in your system. This also allows us to create custom functionality on a customer by customer basis, and turn it on only for those customers that need that custom functionality. This protects the future upgrade path of any client that has customization done to their Eclipse system.

Custom modification codes are shown on the first page of the Preferences on a 4D Client workstation connected to Eclipse. So to change them, you must first have your Eclipse server started (if this is a multi-user system), or start Eclipse single user.

When started, you will get the Eclipse desktop showing:

Click on the Administration menu, and select 'Preferences'

You will see the first page of the Preferences.

Click on the word 'Code' in the title of the Custom Modification code area (as shown in the diagram, where the arrow is pointing). The following window will appear:

The reseller password to use is: zanzibar

If the password is accepted, you will be returned back to the System Preferences, but the Custom Modification Code area will now be editable. Highlight whatever value is currently showing in that field with the mouse, and click Backspace to clear it out. Make sure all characters have been removed from the field.

You will be given a new custom modification code. Copy & Paste this into your clipboard from an email, and paste this value into the Custom Modification Code field. Or if you were given this value on a printed document, type it exactly as shown into the field. Sometimes, depending on the number of items in your custom modification, the number will be long. Be very careful to enter it correctly.

When finished press the TAB key to exit the field. If you entered the value correctly, you will get a message stating 'Value Accepted'. If not, you will be told that there is a problem in the value. Repeat the steps here to re-enter the value (make sure that any trailing invisible characters such as spaces, etc. are removed - they are the most likely cause of problems in this).

Once the entry has been accepted, click SAVE.

Now your system has the correct Custom Modification Code installed. If you are running multi-user Eclipse, you will need to Quit 4D Server and restart it. Log out all users first. If you are running Single User Eclipse, you will need to File -> Quit Eclipse, and restart it.

On restart, the changes will go into affect on your system.

Now each add-on option for Eclipse will have its own specific Preferences that need to be setup. Consult the documentation specific to the add-on that you have purchased for instructions on setting it up the way you want it to be done.


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